Great way to start the New Year! HA!

We would like to apologize for the lack of posts to update everyone of the recent status and issues at the Candle Mold Vault and Wax Enchantments. Here is what has been happening, in case you have not been able to get to the websites, seen forbidden screens, or not been able to log into accounts. A short time ago the new version of the shopping cart and software was installed. We were told that this new version would cause customers to change their passwords every so often for security purposes...... the old passwords would simply expire. Ok, we are all for added security for our customers.

As well, the new version would allow customers to place items in their shopping carts for future purchases and save them. Great, we thought. I personally shop this way all the time, and love this type feature.

Well, here is what I am told happened next. On update, some how many people found themselves "locked out" of the website..... meaning they couldn't even get in. Still others found their accounts totally gone..... We found this all out in pieces, so set about first trying to allow everyone back into the site. As sales were continuing to come in all along, we were not even aware some couldn't visit the website at all until some of you notified us of the problem.

We had that looked at and hopefully resolved and then were told some were not able to access accounts they had. So, if you are reading this, and find that you can't access the account you had. Please, just create a new account.

Also notice that many of the new items are beginning to be posted on the site.......with many many more to come......as time allows. We have decided to try to set up a photo Gallery of as much of the silicone mold line as possible shortly as well. That in itself is a huge job as there are several Hundreds of those yet unseen. Those will be New, not used molds.

We want to thank you for the great year we had last year, thank those of you that let us know about the site problems....... and Wish you ALL a Very Happy and Successful New Year!

Happy Candlemaking!